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Project Overview
Project Overview
CLEAN Cause is a yerba mate beverage company whose mission is to support individuals in recovery from alcohol and drug addiction by donating 50% of profits to their non-profit CLEAN Cause Foundation. Their foundation gives out scholarships for recovery housing to those who apply.
The freelance work that I conducted was to help CLEAN Cause Foundation optimize their scholarship application system to achieve two goals:
Increase Efficiency: How can the process be optimized for applicants who are applying and foundation staff who are reviewing?
Capture Usable Data: How can the application be used to capture meaningful data that may be used for future grant applications and research publications?
Research Setup
Research Setup
Review Former Process & Application System
Informally interviewed foundation president and program director to understand former process.
Requested application documents and communication protocols.
Personally process mapped the former system.
Conduct Literature Reviews
I used secondary research to look for validated measures on recovery housing.
Compared several instruments and narrowed it down after reviewing their validation literature.
Design New Process With New Measures
Redesigned a new process map (see Ex 1 below) using validated measures, more robust demographic questions, and longitudinal methods.
Use REDCap to design & manage surveys, track applicant, and obtain information from recovery homes (see Ex 2 below).
Pilot New Process
Piloted process with five interns to generate dummy data for use in test report generation.
As of July 2022, this new process is in the middle of being launched with actual applicants.
Key Insights
Key Insights
Note: This new process is currently being tested
As of right now, the only preliminary success to showcase are the high hopes from foundation staff who have practiced with the new system.
"We feel strongly that the move to REDCap will immediately yield improvements to our current process." - CLEAN Cause Foundation President
Examples of Work Completed During This Project
Examples of Work Completed During This Project
Ex 1: New CLEAN Cause Application Process Map
Ex 2: New CLEAN Cause Application
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